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Nous vous accueillons gr\u00e2ce au service Acceo Langues","subtitle":"Acceo Langues, qu\u2019est-ce que c\u2019est ?","description":"

C’est un service de visio interprétation en langues étrangères pour accompagner nos clients non francophones.<\/p>

Avec l’application Acceo Pro, nous vous offrons la possibilité d’échanger avec un conseiller client directement en face à face. Ce service est uniquement disponible en agence clientèle.<\/p>","photo":{"src":"\/var\/ezwebin_site\/storage\/images\/7\/5\/6\/3\/2693657-1-fre-FR\/4756181360a3-acceo-langues-1-hero.jpg","alt":null}},"text_media_1":{"title_badge":"","title":"Comment se d\u00e9roule un entretien en agence via Acceo Langues ?","description":"

Deux possibilités :<\/p>

Vous initiez la mise en relation avec un interprète Acceo si vous disposez de l’application grand public Acceo. <\/li>
Le conseiller initie la mise en relation avec un interprète Acceo depuis la plateforme Acceo Pro.<\/li><\/ul>
Le service est actif et disponible du lundi au vendredi de 9h00 à 12h30 et de 13h30 à 17h30. <\/p>","btn":null,"photo":{"src":"\/var\/ezwebin_site\/storage\/images\/3\/6\/6\/3\/2693663-1-fre-FR\/2375eb2045c1-acceo-langues-2-text-media.jpg","alt":"Acceo Langues-2-text media.jpg"},"tips":"
Ce service est disponible pour les langues anglaise, arabe (Maghreb et Moyen Orient), bulgare et ukrainienne.
Il est nécessaire de prendre un rdv pour les autres langues depuis l’application.<\/p>"},"articles":{"items":[{"type":"info_conseil","title":"Acceo et HandiCaPZ\u00e9ro","description":"
Nous sommes partenaires d’Acceo et HandiCaPZéro pour permettre à tous nos clients d’accéder à nos services.
Pour nos client sourds et malentendant, le service Acceo vous permet de rentrer en contact avec nos conseillers par téléphone ou en accueil physique.
Pour nos clients aveugles ou avec une déficience visuelle, le service d’HandiCaPZéro vous permet de recevoir votre facture en braille ou caractères agrandis.<\/p>","photo":{"src":"\/var\/ezwebin_site\/storage\/images\/5\/6\/5\/3\/2693565-1-fre-FR\/4d4366d2e387-acceo-et-handicapzero-1-hero.png","alt":null},"icon":null,"link":"\/edito\/handicap-malvoyants-malentendants"}]}},"csrfToken":"k46aXO9vL7reSolJFSl6FoH98lpZSVp2rjt0V6mHyoQ"}